If you choose to use our online store and order our products, please read through our shipping policy.
Please note, our products are made to order, so please allow us 3-5 business days to prepare your order, plus the additional shipping time, which will depend on your choice of shipping. Our products are created and shipped with great care, and your satisfaction is very important to us. If you're unhappy with something you received, please contact us so that we may work with you to resolve the problem to your full satisfaction. **Unfortunately, we cannot guarantee a delivery time for any order placed on our site. Orders are shipped as soon as we can. Due to postal regulations, we cannot offer refunds for delays caused by extreme weather conditions, incorrect, or incomplete purchases.
Since our products are perishable, all food sales are final.
To make sure you are satisfied with the product(s) you receive, please inspect your package as soon as your order arrives. Tasteful Thoughts by Tissia is not responsible for damage or loss as the result of shipments being returned or deemed undeliverable as a result of incorrect address information you supply upon order, or for inability of the recipient to receive the package on the day you specify delivery. Please note: Shipping baked goods risks damage due to movement during transport via carriers. We do not take any responsibility for damage that occurs during transport, including mold. If the package is damaged upon arrival, please do not accept the package from the carrier. Please ask the driver to make a note of the damage and contact us immediately.
We are unable to guarantee proper handling and prompt receipt of packages once they are delivered to the correct mailing addresses by third party carriers (FedEx, UPS, USPS), which is, unfortunately, out of our control. We are also unable to control extreme weather conditions that may delay packages already in transit. To enjoy the full flavor and freshness of our products, we urge you to make arrangements for timely receipt of packages prior to ordering. If your order is returned to us because of an incorrect address provided by you, due to perishability, we must dispose of the contents of the package and you will not be refunded. Refunds for damaged goods can only be credited to the originating credit card. For a full refund on your product, the product must be returned in a timely manner and in original packaging.
If you were sent items, you did not order, or failed to receive some of the items in your order, please contact us via email at email@example.com.
Change Order Policy
There will be a $25 Change Order fee for any changes that are requested within 24 hours of the time required.
This website is operated by Tasteful Thoughts By Tissia, LLC. Throughout the site, the terms "we", "us" and "our" refer to Tasteful Thoughts By Tissia, LLC. Tasteful Thoughts By Tissia, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.